BLOCKS TO LISTENING

 

1.   Comparing                                                                                     Other vs. self is “smarter than”, “better than”, “more than”

 

2.   Mind Reading                                                                                 “What are they thinking?”, “second guessing”

 

3.   Rehearsing                                                                                      “What I’m going to say to that”

 

4.   Filtering                                                                                          “What’s your angle?”

                                                                                                            “Is this a threat to me?”

 

5.   Judging                                                                                           Labeling: Name-calling

                                                                                                            “You’re stupid, “You’re crazy”

 

6.   Daydreaming                                                                                  Half listening, flashbacks to similar situations in my own life

 

7.   Identifying                                                                                       relate/refer everything to myself

 

8.   Advising                                                                                         Mr. “Quick Fix” with the “right” answer

                                                                                                            “I’ll tell you what you should do”

 

9.   Sparring                                                                                         Debating every sentence – Look to disagree with every point

 

10. Being Right                                                                                     Twist facts, shout louder

 

11. Derailing                                                                                         Changing the subject

                                                                                                            Joking it away

 

12. Placating                                                                                         Agree to everything said

                                                                                                            “Right, I know”

 

Four Kinds of Expressions

 

1.  Observations                                                                                   Facts as reported by senses

 

2.  Thoughts                                                                                         Judgments, Ideas, Values, Beliefs

 

3.  Feelings                                                                                           Qualitative

 

4.  Needs                                                                                             Relationship is out of control unless feelings and needs are communicated